Marketing and communications strategy

In today’s competitive market, understanding what drives consumer behaviour is crucial to standing out and delivering results. We offer a unique and powerful approach by combining data-driven insights with human psychology to create marketing strategies that truly resonate with your audience.

Knowing this, why would you pick a bog-standard marketing agency? Choose one that understands human psychology and behavioural science. That's us! 

An example of 3 social media posts for the PrEP My Way campaign.

Why does behavioural science matter in marketing?

Deep understanding of human behaviour

Traditional marketing and advertising often focus on what they offer. We focus on why people care. Unlike traditional marketing agencies that focus solely on demographics, we tap into the motivations, biases, and decision-making processes that influence consumer actions.

By going beyond the surface-level data to uncover the why behind human decisions, we can help you tailor your messaging to resonate on a deeper emotional and psychological level.

Evidence-based strategies

Our approach is grounded in scientific research. By leveraging insights from fields like cognitive psychology, behavioural economics, and neuroscience, we develop campaigns that are not based on guesswork, but proven behavioural principles. Whether it's using social proof, scarcity, or loss aversion, we can design strategies that drive results based on how people naturally think and act.

A pie chart showing the perceptions of Zero-hour Contracts within domiciliary support services workforce in Wales.

Segment 1 - 'Content and complimentary' made up 16.5% of the surveyed workforce.

Segment 2 'Well informed and positively impacted' made up 25.5% of the surveyed workforce.

Segment 3 - 'Discontented and negatively impacted' made up 57.9% of the surveyed workforce.

Personalisation at scale

Using behavioural segmentation, we can craft marketing strategies that feel personal to your customers. Understanding what motivates different groups allows us to create tailored campaigns that speak directly to their individual needs and desires—maximizing engagement and conversions.

Increased ROI

By designing marketing strategies that align with human behaviour, we help you maximize your return on investment. Our targeted, efficient approach ensures that your marketing budget is spent on strategies that are most likely to yield positive results, reducing waste and improving efficiency across channels.

An example of the mirror vinyl for use in mens public toilets for the Safe After Hours campaign.

Long-term Impact

Behavioural science doesn’t just drive short-term gains; it fosters long-term loyalty and brand affinity. We build strategies that not only attract customers but keep them engaged, ensuring that your brand, product or service stays top-of-mind and relevant as their needs evolve.

Innovative campaign design

Behavioural science gives us the tools to experiment with innovative, creative solutions that go beyond traditional methods. From choice architecture to nudging techniques, we can design campaigns that influence behaviour in subtle but powerful ways, ensuring your brand stays one step ahead. We also have a very talented in-house creative team who have been working in ‘design for change’ for more than a decade so they know what works – and what doesn’t.

Partnering with a behavioural science agency is not just about marketing; it’s about leveraging the science of human behaviour to create sustainable, meaningful connections with your audience. Let us help you craft marketing strategies that not only capture attention but drive lasting change and growth.

Marketing with the power of good!
Tia and Jenny discuss a marketing project in the office.

Specialists in behaviour change

We embed researchers and behavioural scientists into our creative team, investing time in understanding how your audience thinks and feels, and finding out what they care about.  They work with our marketers, communicators, storytellers, animators, and content creators to build trust, authenticity, and desire in your brand or cause.

The result is craft, concept, and storytelling working beautifully together to create impactful, engaging, and compelling content, and a brand experience that excites and creates fandom. 

Drive action through subtle nudges

Sometimes the smallest changes lead to the biggest results. By using "nudges"—subtle design and messaging tweaks rooted in behavioural science—we can significantly increase the likelihood of desired actions, whether it's clicking a link, making a purchase, or signing up for a newsletter. These nudges align with natural decision-making processes, making it easier for your audience to take the next step.

Services

  • Marketing and communications strategy

  • Marketing campaigns

  • Advertising

  • Social media and digital engagement

  • PR and media engagement

  • Marketing for behaviour change

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